To better use Wahda, please read and comply with the "Wahda User Agreement" (hereinafter referred to as "this Agreement"). Please read carefully and fully understand the contents of each clause, especially the clauses on exemption or limitation of liability, jurisdiction and applicable law, and separate agreements for activating or using certain services. Your use of Wahda's services is deemed that you have read and agreed to be bound by the aforementioned agreements. Wahda has the right to update this Agreement at any time without prior notice. Once the modified content is published on the Wahda platform, it replaces the original agreement terms and forms an integral part of this Agreement. If you do not agree to the modification of the terms, you may discontinue use or cancel the Wahda services already obtained; if you choose to continue accessing or using Wahda after the terms are changed, it is deemed that you have accepted our modifications to the agreement terms.
NAGANETWORK CO.，LIMITED, a company incorporated under the laws of Hong Kong with its registered office at Hong Kong RM 502C5/FHOKINGCOMMTR2-16 FAYUEN ST MONGKOK KL ("NAGANETWORK CO.，LIMITED", "we", "us", or "our"), is the operator of the Wahda platform and provides services in accordance with these Terms.
If the user is under 18 years of age, please read this Agreement accompanied by a legal guardian, and pay special attention to the provisions regarding minor use.
Article 1 The Wahda software refers to the software that provides users with information sharing, discussion, exchange, and social services, collectively referred to as "Wahda" in this Agreement. "User" refers to the individual who registers, logs in, and uses Wahda services, collectively referred to as "user" or "you" in this Agreement.
Article 2 The services under this Agreement refer to the products and services provided by Wahda to users based on actual circumstances, including but not limited to online media, interactive entertainment, social networking, posting messages, etc. (hereinafter referred to as "the Service").
Article 3 Users need to register a "Wahda" account before using the Service. Users must register for a Wahda account through their Google account. After successful registration, Wahda will automatically assign a number to the user according to system rules; this number is the Wahda account. Users must set a password that meets security requirements.
Article 4 The user guarantees that the identity information filled in when registering for a Wahda account is true. The user shall bear responsibility for any consequences arising from illegal, untrue, or inaccurate user information. Users should continuously update their registration details to meet the requirements of timeliness, completeness, truthfulness, and accuracy. All originally entered data will reference the user's account registration information. Wahda is not responsible for any problems caused by the user's untrue registration information and the consequences thereof.
Article 5 Ownership of the Wahda account belongs to Wahda. After completing the application and registration process, the user obtains the right to use the Wahda account. Users are prohibited from gifting, lending, renting, transferring, or selling their Wahda account. If an account remains unused for 3 consecutive months, Wahda has the right to cancel the account to avoid resource waste, and any losses arising therefrom shall be borne solely by the user.
If Wahda provides an account cancellation function and you need to cancel your account, you may operate according to the official account cancellation guidelines provided, and must ensure that you meet the relevant conditions for account cancellation announced by the official party, and agree to the official account cancellation agreement and other relevant rules.
Please also be specially reminded that if you cancel your account, the virtual items and other value-added services under that account (hereinafter referred to as "Benefits") will also be cleared. Accordingly, before canceling this account, please ensure that you have properly handled the Benefits under the account or that the related Benefits have been settled. Once you cancel this account, if there are still Benefits under the account at that time (including but not limited to virtual items and other value-added services generated during the use of the account that have not expired or been used, and Benefits that may be generated in the future), it will be deemed that you voluntarily waive such Benefits. The official party has the right to clear all Benefits under the account, and the consequences arising therefrom shall be borne by you. The aforementioned Benefits include but are not limited to: membership rights, levels; all data related to character growth and upgrading (including but not limited to experience points, honor points, etc.); unused virtual items (such as coupons, coins, etc.); other value-added services that have been purchased but have not expired or been fully used; other Benefits that have been generated but not consumed, or future expected Benefits, etc.
Article 6 Users can change or delete personal information, registration information, and transmitted content on their Wahda account or platform. While changing or deleting relevant information, users may also cause the loss of text, pictures, videos, etc., stored in the system. Wahda is not responsible for content loss caused by user's independent operations.
Article 7 The user is responsible for properly keeping the registered account information and account password secure and needs to bear legal responsibility for actions under the registered account. Legal responsibilities arising from the lending, leakage, or theft of account, password, or other information shall be borne solely by the registered user.
Article 8 The user fully understands and agrees: Any content, information, etc., published by the user while using Wahda services does not reflect or represent the views, positions, or policies of Wahda, and Wahda assumes no responsibility for this.
Article 9 Prohibited Content All content produced, uploaded, published, or disseminated by users on Wahda, including but not limited to audio, video, images, text, account names, avatars, etc., must not contain the following content:
If the content you upload, publish, or disseminate contains the above information or content that violates laws and regulations, or infringes upon any third party's legitimate rights and interests, you will directly bear all adverse consequences resulting therefrom. If this causes adverse consequences for the Company, you shall be responsible for eliminating the effects and compensating the Company for all losses incurred, including but not limited to reasonable expenses such as damages and attorney fees.
Article 10 Users shall take measures to prevent and resist the production, reproduction, and publication of undesirable information containing the following content:
I. Using exaggerated headlines where the content seriously mismatches the headline;
II. Speculating on scandals, controversies, or misdeeds;
III. Making inappropriate comments on disasters such as natural disasters or major accidents;
IV. Containing sexual implications, sexual provocation, or other content easily leading to sexual association;
V. Displaying bloodshed, horror, cruelty, etc., causing physical and mental discomfort;
VI. Inciting discrimination against groups of people;
VII. Content that may induce minors to imitate unsafe behaviors and behaviors violating social ethics, or induce bad habits in minors;
VIII. Other content that adversely affects the online ecosystem.
Article 11 You shall not use "Wahda" to conduct the following behaviors:
You can purchase virtual products and value-added services such as coins during your use of Wahda platform services. Unless otherwise specified, the specific usage methods, terms (term/validity period), etc., for virtual products such as coins and virtual gifts obtained through the Wahda platform and other legitimate channels authorized by Wahda shall be subject to the descriptions on the Wahda platform pages or similar official documents with explanatory nature. Virtual products may be adjusted at any time based on user demand, website policy adjustments, user acceptance, and other factors. Please refer to the page descriptions at the time for specific information. Based on the nature and characteristics of virtual products, Wahda does not provide return or exchange services for virtual products. If you consume all the virtual products obtained and do not continue to use the virtual product services, the service terminates.
You shall abide by all terms of this Agreement, use the Service correctly and appropriately, and must not disrupt the order of the Wahda platform, including but not limited to disrupting the financial order of the Wahda platform (such as selling coins, virtual gifts, etc.). Unless authorized in writing by Wahda, you may not use virtual products such as coins and virtual gifts for commercial purposes, including but not limited to buying/selling, exchanging, mortgaging, or using virtual product services in specific ways to obtain improper gains. It is particularly important to note that if your account is suspected of using unreasonable means for recharge (including but not limited to illegal credit card cash-out), or using unfair means such as violating platform rules, exploiting system or rule vulnerabilities, using hacks or other cheating programs, to directly or indirectly recharge Wahda accounts, obtain coins, virtual gifts, and platform rewards, infringing upon the interests of Wahda or other users, regardless of whether actual improper benefits are obtained, Wahda has the right to temporarily or permanently ban your account based on reasonable judgment. Simultaneously, Wahda reserves the right to reclaim the account and username at any time.
All users should obtain virtual product services such as coins and virtual gifts through official channels. Any virtual products and their derivative services obtained through channels not officially announced shall not have legal effect against Wahda. Wahda has the right to unilaterally reclaim relevant virtual products and terminate corresponding services. In severe cases, Wahda has the right to suspend or terminate your use of all or part of Wahda's services, permanently ban the account, cancel the account, and preserve relevant information according to laws and regulations and report to relevant departments.
Article 12 Content Usage Compliance Agreement: When using our platform's products, services, browsing or disseminating relevant content, you must strictly comply with the following: You shall not upload, publish or disseminate any prohibited or illegal content such as pornography, violence, gambling, etc.; you shall not disseminate content that infringes on the legitimate rights and interests of third parties; you shall cooperate with our content review and immediately stop disseminating and delete any non-compliant content; you may report through designated channels and shall not make malicious or false reports.
Article 13 Transaction Behavior Compliance Agreement: When conducting transactions on our platform, you must abide by the principle of good faith and strictly comply with the following: You shall not engage in irregular or illegal acts such as fraud, stolen swiping, fake transactions, etc.; you shall cooperate with our fraud monitoring and risk control measures and shall not evade or damage the risk control rules set by us; when applying for a refund or handling transaction disputes, you shall provide true and legal vouchers and shall not conceal or forge evidence; you shall not maliciously initiate unreasonable refunds or interfere with dispute handling and platform operations. If you violate this agreement, we have the right to take measures such as warning, restricting permissions, suspending or terminating services, and all losses arising therefrom shall be borne by you; if you cause losses to us or a third party, you shall bear compensation liability in accordance with the law. This agreement will be regularly updated and publicly notified in accordance with the law after changes. Your continued use of the service shall be deemed acceptance of the changed content.
Article 14 Solemnly remind users: Unless otherwise agreed in this Agreement, if the user violates the terms of this Agreement, Wahda has the right, based on the severity of the circumstances and without prior notice, to take necessary measures including but not limited to: suspending broadcast, deletion, blocking, disconnecting links, etc. In serious cases, temporarily restricting account use, permanently freezing certain account functions, temporarily banning the account, permanently banning the account, and cooperating with the competent authorities in investigation and handling.
If your account is temporarily banned, the coins, virtual gifts, etc., in your account will be temporarily frozen; if the account is permanently banned, all coins, virtual gifts in your account will be deducted. You will not be able to continue receiving any services from Wahda, and Wahda will not refund the cash value of the coins you purchased.
For benefits you obtained due to violation of this Agreement, Wahda has the right to directly deduct the relevant benefits or make an equivalent deduction from your account; if your actions cause direct or indirect losses to the Company, Wahda has the right to calculate according to the platform exchange rules and deduct diamonds equivalent to the loss from your account. You must compensate for any shortfall.
Article 15 If the content you upload, publish, disseminate, or otherwise transmit involves reactionary content, obscenity/pornography, gambling, drug use, violence, terror, money laundering, or fraud, upon discovery, Wahda will clear the account content, permanently ban the account, and deduct all existing virtual property such as coins and virtual gifts in the account.
Article 16 If your account involves abnormal sources of virtual property such as coins, Wahda has the right to temporarily ban the account and conduct an investigation. If verified upon investigation, Wahda has the right to directly deduct the abnormally sourced amount or make an equivalent deduction from your account; in serious cases, the account will be permanently banned and all existing virtual property such as coins will be deducted. The aforementioned abnormal sources include but are not limited to: using unfair means such as violating platform rules, exploiting system or rule vulnerabilities, using hacks or other cheating programs to directly or indirectly recharge accounts, acquire/sell accounts, coins, virtual gifts, and platform rewards, infringing upon the interests of Wahda or other users, regardless of whether actual improper benefits are obtained.
Article 17 If your account is involved in abnormalities, Wahda has the right to temporarily ban the account and conduct an investigation. If verified upon investigation, Wahda has the right to handle it according to Article 12 of this Agreement. The aforementioned account abnormalities include but are not limited to: using others' information or other abnormal means to register a Wahda account; using another person's Wahda account; using another person's information for real-name authentication; the existence of multiple Wahda accounts under the same device, same ID number, same device number, or same IP address; maliciously creating multiple accounts or publishing repeated, invalid data and information at high frequency.
Article 18 If Wahda takes measures such as restricting, freezing, or terminating the user's use of Wahda services in accordance with this Agreement, relevant platform rules, or relevant laws and regulations, any losses thereby caused to the user (including but not limited to communication interruptions, loss of user data, emails, coins, virtual gifts, and related data, etc.) shall be borne solely by the user.
Article 19 Some functions or services of Wahda are provided on a paid basis. If users use paid services, please comply with the relevant regulations.
Article 20 Wahda may modify and change the charging standards and methods of paid services according to actual needs and may also start charging for some originally free services. Wahda will notify or announce on the corresponding service page before the aforementioned modifications, changes, or the start of charging. If the user does not agree to the aforementioned modifications, changes, or paid content, they should stop using the service.
Article 21 When users use products or services provided by third parties on Wahda, in addition to complying with this Agreement, they should also comply with the third party's user agreement. Wahda and the third party shall each bear responsibilities within the scope stipulated by law and agreement for any disputes that may arise.
Article 22 "Kcoins" are virtual currencies provided by Wahda for you to redeem corresponding value-added services on the Wahda platform. You may freely use "Kcoins" to redeem virtual gifts and other products or services available on the Wahda platform. You acknowledge and understand that "Kcoins" do not have the nature of advance payment or stored value. Once your purchase is successful, Wahda has delivered the corresponding "Kcoins" to you. After successful purchase of "Kcoins", they cannot be reversely converted into fiat currency. You shall purchase the corresponding quantity of "Kcoins" based on your actual needs, and Wahda does not provide services for reverse conversion of "Kcoins" into fiat currency.
Article 23 You may purchase "Kcoins" through multiple methods. On the Android system mobile APP, you can make purchases via Google Pay; on the iOS system mobile APP, you can make purchases by recharging your APPLE account. When purchasing "Kcoins" through APPLE Account or Google Pay, fees such as handling fees charged by third parties may be incurred. You must pay attention to the prompts on the recharge operation page of such channels and understand the charging rules on your own. You shall bear the relevant fees by yourself.
Article 24 The rules for purchasing "Kcoins" with fiat currency (including but not limited to the exchange rate) shall be subject to the rules publicly announced or displayed by Wahda at the time of your recharge. Wahda shall have the right to unilaterally change, adjust, suspend or terminate the rules for purchasing "Kcoins" with fiat currency based on relevant legal provisions, requirements of competent authorities, business development and other factors. You may choose to terminate the purchase immediately; otherwise, it shall be deemed that you agree to accept the entry into force, change, adjustment, suspension or termination of the above-mentioned purchase rules.
Article 25 When recharging, you must carefully confirm your account and carefully select relevant operation options. If you recharge to the wrong account, select the wrong recharge type, fill in the wrong recharge amount or encounter other similar situations due to non-Wahda factors such as your own incorrect account input, improper operation or failure to understand the recharge pricing method, Wahda will not refund the money, nor make any compensation or indemnification.
Article 26 If Wahda discovers a processing error caused by system failure or other reasons, whether it is in favor of Wahda or you, Wahda shall have the right to correct such error after notifying you via in-site private message or other reasonable means. If this measure results in the quantity of "Kcoins" actually received by you being less than the quantity of "Kcoins" you should have obtained, Wahda will make up the difference to your account as soon as possible after confirming the processing error. If the error results in the quantity of "Kcoins" actually received by you being more than the quantity of "Kcoins" you should have obtained, Wahda shall have the right to directly deduct the difference from your account regardless of the nature and cause of the error. You may check the balance of your "Kcoins" on the mobile APP at any time. If you have any objection to the record, you shall raise it to Wahda immediately. Wahda will make corrections if any error is confirmed after verification.
Article 27 According to the product functions of the Company, for the virtual coins purchased by you on other products and platforms operated by the Company ("Associated Platforms"):
(1) If such virtual coins can be used on Wahda, they shall be calculated together with the "Kcoins" purchased by you on Wahda and have the same scope of use. In such case, your act of using the virtual coins of the Associated Platforms on Wahda shall also be governed by this Agreement (regardless of whether the aforementioned virtual coins of the Associated Platforms are referred to as "Kcoins" or other names on Wahda); conversely, if your "Kcoins" are used on the Associated Platforms through the aforesaid method, your act of using "Kcoins" on the Associated Platforms shall be governed by both the recharge agreement of the Associated Platforms and the relevant terms of rules;
(2) If such virtual coins cannot be used on Wahda, you may only use them on the Associated Platforms where you purchased the virtual coins.
Article 28 Unless otherwise stated, the content involved by Wahda in this Service (including but not limited to web pages, text, pictures, audio, video, charts, etc., excluding content uploaded by users), the intellectual property rights of the software supporting this Service (copyrights, patent rights), and intellectual property such as service marks belong to Wahda.
Article 29 The intellectual property rights of the above and any other content contained in this Service are protected by law. Without the prior written consent of Wahda, users may not display, use, or otherwise handle the above intellectual property in any way, nor may they indicate to others that they have the right to display, use, or otherwise handle Wahda's intellectual property. Otherwise, Wahda has the right to initiate lawsuits or take other legal actions in its own name or entrust a third-party institution against any infringing entity.
Article 30 Our company respects the intellectual property and other legitimate rights of others. Please ensure that you own the copyright and copyright-related rights of the content you upload, or have obtained permission from all rights holders before uploading content yourself. That is, the various forms of musical works (lyrics or music), sound recordings, video recordings, MV works, and all related content (including but not limited to photos of songwriters, composers, or performers, personal profiles, text content, audiovisual works, album covers, behind-the-scenes footage, music documents, promotional short films, images, etc.) that you upload should be works or products created by you or for which you have obtained legal authorization with full rights.
Article 31 The user agrees and grants: The intellectual property of any content (including but not limited to videos, audio, any text, pictures, etc.) published by the user on the Wahda platform at any time is owned by the user, and the responsibility is borne by the user. The user agrees to authorize and license Wahda, on a global, free, perpetual, irrevocable, and sublicensable (non-exclusive) basis, the copyright rights including but not limited to: reproduction rights, distribution rights, exhibition rights, performance rights, screening rights, information network transmission rights, adaptation rights, translation rights, compilation rights, and other copyright property rights enjoyed by the copyright owner as stipulated by the Copyright Law. If the user does not agree to Wahda using the relevant content, they should inform Wahda in writing in advance.
Article 32 The user agrees and grants: The user's name (including but not limited to real name, pen name, online name, stage name, former name, and any text symbols representing the user's identity) and portrait (including but not limited to real person portrait, cartoon portrait, etc.) published or uploaded by the user on the Wahda platform may be used for various promotions and publicity of Wahda and the Wahda platform.
Article 33 The user fully understands and agrees: The services, products, or content provided to you by Wahda may be modified, suspended, interrupted, or terminated due to changes in laws and regulations, regulatory policies, product plans, operational conditions, etc., including but not limited to the permanent or temporary removal of services, products, or content, cessation of providing downloads, cessation of providing VIP membership services, modification, replacement, addition, or deletion of product content, etc. The aforementioned measures take effect immediately upon implementation, and Wahda is exempt from liability for this.
Article 34 If any of the following circumstances occur, Wahda has the right to interrupt or terminate the service provided to the user without notice:
Article 35 The user is responsible for backing up data stored in this Service. If the user's service is terminated, Wahda may permanently delete the user's data from the server, unless otherwise stipulated by laws and regulations. After service termination, Wahda has no obligation to return data to the user.
Article 36 The user understands and agrees that in the process of using this Service, they may encounter risk factors such as force majeure, causing interruption of this Service. Force majeure refers to objective events that cannot be foreseen, overcome, avoided, and have a significant impact on one or both parties, including but not limited to damage caused by computer viruses, Trojan horses, or other malicious programs, hacker attacks, failures in the user's or Wahda's computer software, systems, hardware, and communication lines, natural disasters such as floods, earthquakes, epidemics, and storms, and social events such as war, unrest, government actions, etc. When the above situation occurs, Wahda will strive to cooperate with relevant units and repair promptly, but Wahda is exempt from liability for losses caused to users within the scope permitted by law.
Article 37 The user understands and agrees that in the process of using this Service, they may encounter risks brought by network information or other user behaviors. Wahda does not assume responsibility for the authenticity, applicability, or legality of any information, nor is it responsible for damages caused to users by infringements. These risks include but are not limited to:
Article 38 Under any circumstances, users should not readily believe in loan requests, password requests, or other network information involving property. For property-related operations, please always verify the identity of the other party first, and frequently pay attention to Wahda's prompts regarding preventing fraudulent crimes.
Article 39 Minor users have little experience in the world, are easily confused by the virtual image of the network, are curious, lack the ability to handle situations flexibly, and are easily used by people with ulterior motives while lacking self-protection ability. Therefore, minor users should pay attention to the following matters when using this Service, improve safety awareness, and strengthen self-protection:
Article 40 Guardians should provide more guidance to minors using this Service. In particular, parents should care about their children's growth, pay attention to communication with their children, and guide them on safety issues they should pay attention to when going online, to prevent problems before they occur.
This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
The Parties irrevocably submit to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region in relation to any dispute arising out of or in connection with this Agreement.